Once you have placed an order, you will receive an email confirmation containing your purchase order details. If your order has not shipped within 14 days of purchase, we will automatically refund your money. Please take into consideration that some orders may be flagged if our system detects any anomalies with the form of payment used or purchase history. Tindie holds your payment in escrow until the seller has shipped the order. After you have received your order, be sure to leave a review on the seller's page!