Customizing your store

Customizing your store gives buyers the opportunity to know about your store. A profile photo and a unique store name will encourage new buyers to trust you as they feel more comfortable buying from a real person than a faceless store. Consider the following:

• when buyers have your item in their carts and proceed to check out, your store name and photo are shown right up front
• having a strange name and no photo might lead someone to back out of their purchase

We are a community of creators, enthusiasts, and hobbyists. Be proud of who you are and what you create. Customizing your store is easy, and you can update the following:

• update your store photo
• update store name & bio
• update shipping message
• update store message
• update return policy
• and much more!

Update your store photo

To change your photo click on your username and select Update Profile. Then proceed to select Upload Image.

We accept JPEG and PNG files, and for the best outcome, we recommend using 250x250.

You must click the Submit button to save your new changes. After successfully saving, you'll see your new image uploaded and a Profile Updated banner.

Update store name & bio

You can have a different store name from your user name. The difference between your Tindie store name vs. username is to help potential buyers identify your brand. The username is often referenced for personal preference and support-related inquiries. In the example below, you can see that this store changed its name to Bee Store. Click on the Submit button at the bottom of the page to save these changes.

A descriptive bio is a great way to let people know about you. You could include details about where you are from, what you make, and even why you create unique products. When someone clicks on About Me from your store page, they will see your bio.

Update shipping message

This message will be included in the email sent to the customer when you mark the order as shipped. To personalize your Shipping Message, you can click within this field to make the necessary changes.

Update store message

The first option in the Other Settings section is to set a Store Message. This message will be displayed at the top of each product page and your store page. The store message can highlight promotions, advise of any shipping delays, or tell buyers that you only ship once a week on Mondays.

Update return policy

You may run into an issue where an order has been lost or damaged or the buyer no longer needs the item. Create a return policy so buyers know your terms before they purchase.